Policy Team Leader II - Allstate Insurance (Roanoke, VA) in Roanoke, Virginia For Sale
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We are a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life. Employees can be a force for good only when they are working at the top of their ability, learning new skills and challenging themselves with new responsibilities. Allstates Enterprise Talent Market was developed with that in mind, to help you reach your full potential.
Job Description
Demonstrates a broad knowledge for leading/managing all facets of assigned team and handles the achievement of department / enterprise goals and objectives, programs, policies, and procedures in a business area gained through experience and training. Provides functional, procedural, or strategic guidance to create value, maximize growth and improve business performance for the organization.
Lead People Resources
Manages/leads front-line non exempt employees (Allstate/vendor partners).
Implements the Performance Management and Progressive Discipline Processes.
Write and administer Progress Development Summaries, evaluate employee potential and recommend employee promotions, merit increases, or terminations.
Interviews and selects job candidates.
Creates a positive and satisfying work environment through the use of recognition, empowerment, listening, valuing diversity, and acting as a role model for others.
Administer Human Resources guidelines and policy and resolves employee’s issues and concerns regarding these policies.
Is a resource to other front-line managers on issues relating to the management of front-line employees/units.
Recommend training and education programs to enhance associates knowledge and development.
Communicates Information
Provides information to employees and management participates in and leads meetings, and creates complex reports, proposals and business cases.
Facilitate and /or attend meetings with stakeholder, customers, and vendors to address and/or resolve work issues.
Assist employees in interpreting internal and external departmental information.
Develop and Coordinate Workflow
Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow.
Anticipates workflow levels through effective planning and is able to adjust resources to ensure work is completed and unit goals are met.
Perform compliance or other quality spot-checks.
Serve as a technical resource to staff questions regarding procedures and customer inquiries.
Leads/Manages Projects
Leads projects of moderate complexity that require the coordination of multiple resources.
Documents progress of project to include key measurements and opportunity areas.
Communicates the status of projects to leadership team and key stakeholders external to the department.
Understands and operates software and/or hardware necessary of position.
Coordinates repair/replacement and preventative maintenance needs.
Implements and Monitors Plan
Prepare analysis of budgetary, expense, and quality control.
Contribute and implement strategic plans into work unit in order to achieve stated objectives and goals.
Assist with the identification of future technology and systems, develop information management tools, documents, and reports to effectively manage results.
Job Qualifications
College Degree or equivalent work experience.
Four to five years of direct management experience in a corporate environment or an individual with extensive industry experience and proven leadership skills.
Strong background (at least 2 - 3 years) in education and training required.
Experience revamping curriculum a plus
Experience implementing new practices and tools
Experience facilitating change
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .
Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, xxxx, under Indiana House Enrolled Act (HEA) xxxx, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance .
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.
Company Description:
We’re more than insurance agents and claims representatives. We’re individuals with hopes, plans and passions. The biggest of which is helping people live smarter, safer lives. Doing so means continuing to re-imagine how we do what we do, the impact we can make on the world, ways we can each succeed in our own careers and actions we can take as a company that are good for all. To do that, we need all kinds of people – including lawyers, accountants, building engineers, project managers, marketing professionals, human resource specialists and so many more.
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